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FAQ's & Articles

Read about Jeff Oliver Print in recent media releases


And here are some frequently asked questions that may be helpful
If you have any further questions please contact us direct


Frequently asked Questions


What is the process for ordering a job with Jeff Oliver Print?

Good question! Your enquiry is welcome and we will reply straight away to confirm that we have received your request. Firstly we will provide a quote. Once you have accepted the quote the designer begins working on your job. You will receive a proof (whether you have supplied a file or we have designed it for you). Upon approval of the proof then your job is ready for print! You will be contacted when your job is ready for collection or if arranged it will go straight onto the courier.
 

What is the process if Jeff Oliver Print is designing my job?

The first step is that we will go over your brief with you. The more information you can provide the better. Supply of text and photographs is essential. Advise if you have specific colour requirements or choose one with us. You are welcome to bring along examples that you like. All this information is then given to the designer to begin on your job.
 The designer will create your first proof, and you will work through changes until final sign off is achieved - and then to print. We will work with you until your desired outcome is achieved. It is always a possibility to make appointments with our designers where you are able to sit with them to work through alterations – just phone to arrange.

 

Will my job be cheaper next time?

Another great question! If you have had your job printed with us already and you require a re-print with no changes then YES it will be cheaper! This is because there will be no origination charges.
 

What are origination charges?

Origination charges cover the setup of your files for print. This includes layout specifications, adding colour bars and registration marks, checking colour separations, file output and making of plates ready to go on the press.
 

Can I supply my own files?

You sure can! And there are no extra charges for supplying these.
There are a few things you can do which will make our job easier and will result in a better final product. Add 2.5mm of bleed. Ensure your file is supplied in the correct colour mode e.g. CMYK or spot colours. If black only make sure that your black is made up of black only. All images at 300dpi and convert all fonts to outlines/curves. Please contact us if you have any questions.
 

Can I use Jeff Oliver Print for design services only?

Absolutely! We have a talented team of designers who together have over 30 years experience in the industry. Whether you need a business card or multi-page document our designers will take the hard work out and turn your ideas into an absolutely smashing piece of work!

Will letterheads work with my printer?

There are two options for letterheads - digital and offset. Which one suits you will depend on what type of printer you have. Offset printed letterheads are better suited for larger runs and can be put through any type of printer. Digital letterheads suit smaller runs, but it is imperative to make sure that these can run through your printer first. We are happy to provide sample letterheads to see if digital letterheads are an option for you. If you have letterheads that are smudging down the page when you print, contact us today to have our on road representative come to you for a solution.
 

Why do I always have to sign off a proof?

Checking proofs is your final chance to check for any errors. Sometimes our designers can get a little ‘square eyed’ and it is always good to have a fresh set of eyes to make the final checks. We have Leasy check all proofs before you receive them too, but you’re the most important link – and we want you to be happy.
 

Will my proof on screen look the same as the finished product?

The content will certainly look the same. The only place you will see a difference is in the colour. For colour sensitive work it is best to advise us of your specific requirements. Either by providing PMS colours or requesting a colour proof – which we are happy to do at no extra cost.
 

Can I supply a Microsoft Word, Publisher, PowerPoint or Excel file?

Word and Excel files are great if you need to supply us with data such as text or excel databases. Alternatively if you are wanting to design the files yourself then all Microsoft programs (versions 2007 and later) have a handy ‘save as pdf’ function. Bearing in mind that if changes are required, these will need to be made at your end and the pdf re-supplied. Don’t forget to set your page up as an A4 as Word will often default to US Letter.
 

What is Variable data?

Variable data is where we merge your chosen form of printing with your supplied Excel database. Examples include flyers printed with address details, numbered vouchers, ID cards with individual photos, wedding invites with personalized names and so many more options, contact us to ask how it can benefit you.
 

What is the difference between digital and offset?

These two forms of printing compliment each other in a way that one is for small runs and the other has a capacity for much larger runs. Every job is different but generally speaking digital will print the hundreds and offset will print the thousands.
 

Print jargon

Bleed - An extra bit of colour that gets trimmed off the edges. Allowing for some movement during print runs.
Trim marks - So the finisher can see where to cut to.
Pdf - A common file type which stands for portable document format.
Offset print - A big printer that runs approx 8,000 sheets per hour.
Digital print - A faster and more economical alternative for smaller print runs
GSM - The unit that paper weight is measured in e.g. JOP Business cards are printed onto 350gsm.
Spot colours - A universal colour numbering system e.g: Blue PMS 281
CMYK - A colour mode that uses Cyan, Magenta, Yellow and Black to create all colours.
Vector - An image file that is made up of lines, never compromising quality.
Raster - An image file made up of dots/pixels, the more dots the better the quality.
Resolution - Describes the amount of detail in a raster image. The higher the resolution the better the quality, e.g. supply your images at 300dpi (dots per inch).

 

Articles

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Article-layout Nov-12
Published in the Northern Advocate/Business Advocate 8th November 2012.


The Leader  
Team-photo Happy Birthday: Jeff Oliver Print celebrated 26 years in business last month and times are good. With the tough times you hear about, it's nice to hear Jeff Oliver print is busier than ever. This success is exciting for them and for Whangarei as a whole.

Published in the Whangarei Leader Tuesday 6th November 2012
Editor: Nick Unkovich




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Looking for Lightspeed

For a handful of businesses, ultrafast broadband is already delivering major gains. But for many others, progress appears to be going ultraslow, reports Chris Barton.


It’s a similar story from Dean Oliver, who runs Jeff Oliver Print, a graphic design and print business founded by his father. 

Until recently, sending pre-press files for proofing was often done by a courier. Now it’s all online and has enabled the business to seek work further afield, including Australia.

“We’re trying to get into new markets and it’s working for us,” says Oliver. “We’ve employed a marketing manager and are pushing for business through our website.  We are actually booming ahead now with record turnover this year.”
Dean Oliver, of Whangarei’s Jeff Oliver Print, says faster broadband helped the firm achieve record turnover this year.  

Thanks to Chris Barton and NZ Herald for allowing us to use this story.
Published in The New Zealand Herald/The Business 6th July 2012
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Jeff Oliver Print invests in their position as leaders in their field

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Owners Dean and Judy Oliver alongside the new Konica Minolta bizhub PRESS C8000.
Iconic Northland company Jeff Oliver Print recently invested in a state of the art Konica Minolta digital press to ensure their business stays at the cutting edge of the industry. Leaders in their field for the past 26 years, they understand the importance of keeping up with the latest technological advancements.

Owners Dean and Judy Oliver say the impressive new machine will allow them to provide better economy and faster turnarounds for customers. They are the only printers north of Auckland to have Konica Minolta's flagship model Bizhub PRESS C8000, which is stacked with high quality, high tech features.

Dean says the remarkable software has the ability to create superior image definition and graphics that are second to none.  He says the printer is an investment for the future and one they didn't take lightly.
"It was a huge decision for us and I did a lot of research first to make sure it would enhance our business practices. I went to Auckland with our files to see how they printed and I was impressed with its capabilities." Customers have also responded well to the Bizhub PRESS C8000 and the feedback has been extremely positive.

"The press has allowed us to do a greater range of products, now we can confidently print on thicker card and the finish of work is quite amazing. Its unique stabilising functions mean it maintains high image quality throughout from the first print to the last."

The Oliver's say it is a win/win situation for their business and customers who expect the best quality print available - and its all backed up by Konica Minolta who are a trusted, reputable global brand that prides itself on excellent products and 24/7 technical support.

Article and photograph supplied by the Northern Advocate. Printed in the August 2011 Business Advocate.
 
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Sweet treat for Hospice

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Devilish Desserts winning team from the BNI Riverside Chapter. From left, Gemma Buchanan of Buchanan’s Amcal Pharmacy, Tony Wilson of AWF, Katrina Simpson of Henderson Reeves Solicitors, Judy Oliver of Jeff Oliver Print and Helen Horrocks of Optimal Copy.

Business networkers from Whangarei found a novel way to raise money for the charity Hospice, with a Masterchef-style dessert-making competition last Wednesday evening.
 
The ‘Devilish Desserts’ competition, organised by the Riverside BNI Chapter and held at A’Fare catering venue in Whangarei, was a huge success. Over 40 people attended the event, with seven teams competing for the coveted BNI Trophy.
 
Teams of up to five contestants were tasked with creating the most ‘devilish dessert’ from a selection of secret ingredients, and were given just 20 minutes to create their culinary masterpiece. Entries were judged on taste, presentation and theme by A’Fare owner Mandy. Teams were awarded prizes for categories such as best-tasting dessert, as well as messiest and noisiest team, and even most devious cheats.
 
The BNI Trophy was awarded to the Orange Team from the BNI Riverside Chapter for their best-tasting tiramisu. However, every team still got to take home a prize, thanks to the event’s generous sponsors – all local businesses – who donated the prize packs.

While the judge pontificated, masticated and ruminated over the desserts, a charity auction was held by Craig Kerr of Maggie Dixon Real Estate. Items to be auctioned off were donated by BNI members and Whangarei businesses, and included a signed Vodafone Warriors poster, stand-up paddleboard lessons and a bagful of wine and beer, plus many others.
 
Event organiser Margie Hannon of Zeald.com said “It was a fantastic evening and everyone had a great time. We raised heaps of money for Hospice, thanks to all the businesses who donated prizes for the competition and things to be auctioned off. And it was a really good networking opportunity as well.”
 
All proceeds from the evening are being donated to Hospice, and the BNI Riverside Chapter has pledged to make the total up to $1,000 with a donation from their own chapter.
 
The BNI Riverside Chapter meets every Wednesday morning at 7am at A’Fare on Lower Dent Street, for breakfast and business networking. They invite all business people to come along and check it out – simply visit http://riverside.bnisite.com for more information.